Company History


 
 

The story of Coldwell Banker Wallace & Wallace, Realtors is about leadership, integrity and success.

Since 1936, three generations of the Wallace family have been committed to providing buyers and sellers in East Tennessee with a real estate experience that is unmatched in quality and satisfaction.

Over the past nearly 80 years, CBWW has grown to be the premiere residential real estate company in the region. We are THE SOURCE for real estate in Knox, Anderson, Blount, Loudon and other surrounding counties. Our company owes a great deal of its success to the individuals who gave it a foundation, including Charles A. Wallace and his father, James A. Wallace, Sr. Coldwell Banker Wallace & Wallace was founded on a commitment to professionalism and customer service and this continues to be at the very core of our business philosophy.

In 1974, James "Jim" A. Wallace, son of the late J.A. Wallace, Jr., joined the firm and spent years strengthening and promoting property management as well as luxury homes and properties for sale in prestigious neighborhoods. Jim Wallace currently serves as the Chief Financial Officer for the company and oversees the accounting, property management and media departments.

Jim's brother, George C. Wallace, joined the firm in 1984, and along with Charles Wallace, worked together listing and selling homes in Knoxville. Using high standards of business, the trio worked diligently to establish the company as a leader in quality homes and property sales and training full time associates. George Wallace is currently the Chief Operating Officer for the company and oversees the relocation, commercial and training divisions of CBWW.

In March 1988, Wallace & Wallace affiliated with Coldwell Banker Residential Affiliates, Inc. This dynamic national association combined with a well-known local company with a strong client base, gives Coldwell Banker Wallace & Wallace a complete package with which to market real estate.

In January 1989, a second sales office was established in Farragut to service the fast growing market of the far west end of Knox County. CBWW began another phase of growth in 1998 when a third office was opened in North Knoxville. The continuous growth of CBWW is reflected through the acquisition of a large, independent Knoxville real estate company in April 2000 and the addition of a Blount County Office in 2006.

With five offices and more than 350 sales associates, CBWW serves the entire Knox, Anderson, Blount, Loudon and surrounding counties.

CBWW is a recipient of the International Thomas Spence Griffin Award. Criteria for this award includes a commitment to enhancing business relationships, displaying creativity and perserverance in the face of adversity, providing leadership, and strengthening service to customers.

The company has also been recognized as part of the Chairman's Circle, meaning it is in the top 5% across the Globe. Among the top 50 Coldwell Banker Companies in the United States, CBWW is recognized locally as well as an industry leader and was recently honored with the Knoxville New Sentinel Readers' Choice Award. CBWW agents consistently rank high in our area as well as across the state of Tennessee. 

CBWW was awarded the Cartus relocation account for Knox County in 1997. Cartus is the largest relocation company in the world, assisting both buyers and sellers relocating globally. CBWW works closely with companies of all sizes assisting their employees in their move to Knoxville by providing tours of the area and offering home finding assistance.

CBWW's Relocation Department has received several national awards, including the USAA Eagle Award for Top Performance, the Cartus Five Star Award for clients of commercial property and most recently, the Cartus Platinum Award, the highest level of the Excellence Awards from the Cartus Broker Network. 

We also have a commercial property division, Coldwell Banker Commercial Wallace & Wallace, Realtors®. This division has a staff
of trained professionals who understand the complexities of the commercial business. The commercial sales staff specializes in tenant representation, land sales, and all types of leasing and sales of industrial, commercial and multi-family properties.

CBWW has services for owners of investment property who desire a professional management team. We can put you in touch with professionals to assist with rental management for single-family homes, multi-family units, as well as office buildings, shopping centers and retail warehouses. Service is tailored to meet the needs of the owners, with an emphasis on communication and profitability.

CBWW has been providing superior customer service to homebuyers and sellers since 1936, earning a reputation for quality, integrity and having the highest standards of business ethics. Our sales associates and employees work hard to preserve and enhance that with every transaction. CBWW continues a tradition of excellence in professionalism, in marketing, in reputation and in service. Our goal is to create a customer for life.... a Coldwell Banker Wallace & Wallace tradition.

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